Client Review
Susan Sayler — Wichita KS
Certified Transmission is pleased to share the following client review from Susan Sayler of Wichita. Certified Transmission loves getting such feedback as Susan shared as it assists with our goal of being the very best auto repair shop in the Omaha area.
When visiting an Omaha friend, I lost my transmission fluid. A friend recommended Certified Transmission so when I called, Pete, the technician, was very kind and made arrangements for my car to be evaluated & promised to be fixed the very next day so I could continue on home as planned. AAA towed the car to the Certified Transmission on Pacific St, Omaha by 4:30 p.m. I received a call from Dave that day & he thoroughly explained what needed to be done to my transmission & even quoted the price. My husband called him from home (Wichita, KS) and Dave explained the transmission problems to him & promised to have me back in service the next day. Everything Pete & Dave promised happened on the exact time frame. We are very thankful to them for all their help and their professionalism and kindness to me when I needed it the most. Thank you again, Pete & Dave and keep up the good work. You helped this lady out when I could have been stranded. Your customer service skills are top-notch & I like that you stand behind your excellent repair work.
Susan, thank you for your kind words. We are glad to have helped you continue your journey safely. We appreciate your detailed feedback and recommendation.