Client Review
Gerald Relford — Omaha NE
Certified Transmission is pleased to share the following client review from Gerald Relford of Omaha. Certified Transmission loves getting such feedback as Gerald shared as it assists with our goal of being the very best auto repair shop in the Omaha area.
Wow! Just terrific! Thrilled to no end! My Mazda Tribute was running really, really badly, not shifting into higher gears during acceleration. Referred to another outfit, they said they do not service Mazda Tributes. A good friend told me about Certified Transmission, their history and the man behind it, as well as his good experience with them. I went to the phone book and randomly picked Mike and the transmission technicians at the Emmet street location. Smartest, best thing I did! Fully expecting bad news about needing a new transmission and the possibility of being taken for an expensive ride, I allowed Mike and his transmission technicians to do a FREE evaluation. Nervously calling him back for the outcome, he told me there was nothing wrong with my transmission, that my car's shifting issues were engine related. Good news indeed! Now HERE is the best part! Mike told me that if I would be looking for a repair shop to fix my car, he could recommend someone he trusted and that I would most likely appreciate. He gave me the name and the contact info. Rather than call Steve's Service on 79th and Blondo, I went by the business on a Friday morning. Nice people! Beth said they could look at it on Monday and that there was a chance Steve might get to it that afternoon. I left the car with them, planning to hear from them on Monday and spending lots of money on the engine, expecting more bad news. That p.m. they called and said Steve found and fixed the problem for a small amount, much, much, much less than I expected. Car runs like a top! They fixed the problem that a west Omaha Ford new car dealership service dept. did not! I was and am one joyous man, and I called Mike back at Certified Transmission to thank him profusely, and to tell him the good news, and that I would be writing this glowing review of Certified Transmission! Thank you Mike and the transmission experts at 110th and Emmet for the work, the offer of great resources, and for making 2014 start off great for me! I really am thankful! You deserve five hundred stars!
Gerald, thank you for your feedback. We are pleased to hear that Mr. Wurgler went above and beyond to provide excellent service. We appreciate your kind words.